Shipping policy

AUREVO Shipping Policy

 

Shipping Policy

Thank you for shopping with AUREVO. We are committed to delivering your order safely and efficiently.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

You will receive a confirmation email with tracking information once your order has shipped.

Please note that during product launches or promotional periods, processing times may be slightly extended.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout unless otherwise stated.

Estimated delivery times (United States):

Orders ship internationally and typically arrive within:

7–14 business days after processing

Please note that delivery times are estimates and may vary due to customs processing or carrier delays

Delivery times are estimates and are not guaranteed.

 

 

 

Order Tracking

 

Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear.

 

 

 

Incorrect Addresses

 

Customers are responsible for providing accurate shipping information at checkout.

AUREVO is not responsible for packages delivered to incorrect addresses provided by the customer.

If you notice an error in your shipping address, please contact us immediately at support@aurevo.design.

 

 

 

Lost or Stolen Packages

 

AUREVO is not responsible for lost or stolen packages marked as delivered by the carrier.

If you experience an issue, please contact the shipping carrier directly. We are happy to assist where possible.

 

 

 

Damaged Items

 

If your order arrives damaged, please contact us within 48 hours of delivery at support@aurevo.design with photos of the item and packaging so we can assist you.

For any additional questions, please contact us at support@aurevo.design.